Q: Do I have to provide cleaning
supplies for you?
A: No. We use our own equipment and cleaning supplies. We also maintain and keep our assigned janitorial closet clean and comply with the OSHA rules.
Q: How do I make a service request
or log a complaint?
A: We provide a maintenance
log book for the office manager to log any complaints, requests,
or suggestions. This log is kept in a specific area and upon
arrival, the cleaning tech is responsible to
review and initial each entry.
Q: How do you ensure
customer satisfaction?
A: In addition to the log book,
we schedule quarterly walk through inspections with the contract
managers to ensure they are satisfied with our cleaning services.
Any additional requests are promptly initiated.
If you have any other questions pertaining to our
commercial office cleaning and janitorial services,
please
call or email us.
